TEL: 0208 758 1456
Monday- Saturday 10.30am-5.30pm,
Sunday 11am-4pm
Delivery & Returns
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ALL MAJOR CREDIT CARDS ACCEPTED
copyright© 2023 nakedgrain.com All rights reserved Designed by AH Marketing
Large/Heavy Furniture Items
Wherever possible, items are dispatched on a standard delivery charge. £5.00 However, fragile,
heavy and large items require delivery by a specialist carrier and need additional insurance. The
extra charges applied are to ensure that the product reaches you in perfect condition.
Delivery of fragile, heavy and large items is £38 within the M25 and £58 to the rest of the UK.
Delivery to Northern Ireland requires a bespoke delivery charge. For fragile, heavy and large
items Please call 0208 758 1456 to place your order. Once your order has been processed, a
Customer Services representative will contact you with a quote at which point you may continue
with the order.
PLEASE NOTE ! FREE LOCAL DELIVERIES ARE ONLY AVAILABLE WHEN YOU
PURCHASE IN-STORE PLEASE ASK FOR FOR DETAILS WHILST VISITING.
Measurements
Please ensure you measure correctly before placing your furniture order. Consider staircases,
doorways or any tight spaces used as access points. If you need to return an item of furniture, the
original delivery charge will be deducted from any refund or exchange value.
Store Purchase Returns
At Naked Grain we want you to be delighted every time you shop with us so we've made our
returns policy simple. If for any reason you are unhappy with your purchase, return it to the store
in its original condition within 14 days for an exchange or refund. We will only be able to issue a
credit note for returns accepted outside this time frame.
Please take care to fully inspect your items to ensure you are happy with them before disposing
of packaging as failure to do so may result in us being unable to refund you.
DELIVERY TIMES
We will always try to deliver your order as soon as possible if in stock 2-4 working days.
Small/Standard items - delivery within 6-8 working days
Extra Large Parcels / Furniture items - delivery 2-4 weeks
INTERNATIONAL SHIPPING
We are unable to deliver internationally. For a delivery quotation to Northern Ireland
& Channel Isles. Please Call 0208 758 1456 during office hours.
BRENTFORD LOCK 7A HIGH STREET
BRENTFORD LONDON TW8 8AQ
CONTACT US
*ORDERS OVER £100
(Local Only)
TEL: 0208 758 1456
Tuesday- Saturday 10.30am-5.30pm,
Sunday 11am-4pm
Closed Mondays
SECURE 128 BIT ENCRYPTION
ALL MAJOR CREDIT CARDS ACCEPTED
copyright© 2023 nakedgrain.com All rights reserved Designed by AH Marketing
Delivery & Returns
DELIVERY TIMES
We will always try to deliver your order as soon
as possible if in stock 2-4 working days.
Small/Standard items - delivery within 6-8
working days
Extra Large Parcels / Furniture items - delivery
2-4 weeks
INTERNATIONAL SHIPPING
We are unable to deliver internationally. For a
delivery quotation to Northern Ireland
& Channel Isles. Please Call 0208 758 1456
during office hours.
Measurements
Please ensure you measure correctly before
placing your furniture order. Consider staircases,
doorways or any tight spaces used as access
points. If you need to return an item of furniture,
the original delivery charge will be deducted
from any refund or exchange value.
Large/Heavy Furniture Items
Wherever possible, items are dispatched on a
standard delivery charge. £5.00 However,
fragile, heavy and large items require
delivery by a specialist carrier and need
additional insurance. The extra charges
applied are to ensure that the product reaches
you in perfect condition.
Delivery of fragile, heavy and large items is
£38 within the M25 and £58 to the rest of the
UK. Delivery to Northern Ireland requires a
bespoke delivery charge. For fragile, heavy
and large items Please call 0208 758 1456 to
place your order. Once your order has been
processed, a Customer Services
representative will contact you with a quote
at which point you may continue with the
order.
PLEASE NOTE ! FREE LOCAL
DELIVERIES ARE ONLY AVAILABLE
WHEN YOU PURCHASE IN-STORE
PLEASE ASK FOR FOR DETAILS
WHILST VISITING.
Store Purchase Returns
At Naked Grain we want you to be delighted
every time you shop with us so we've made our
returns policy simple. If for any reason you are
unhappy with your purchase, return it to the store
in its original condition within 14 days for an
exchange or refund. We will only be able to issue
a credit note for returns accepted outside this
time frame.
Please take care to fully inspect your items to
ensure you are happy with them before disposing
of packaging as failure to do so may result in us
being unable to refund you.
CONTACT US
*ORDERS OVER £100
(local Only)
BRENTFORD LOCK 7A HIGH STREET
BRENTFORD LONDON TW8 8AQ